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Through back office support system, Cleave Global has immersed itself deeply to bring forth maximum satisfaction to its valued clients. It provides 24x7 services which include innumerable services as Data Entry services, qualitative Data Analysis, e-Accounting and Reconciliation. Keeping in mind the customers’ demand, custom services can always be designed at no extra charge.
As one of major BPO outsourcing services, back office holds a prominent place, which helps in increasing the productivity and on time services availability.
Types of Back Office Support Services
The back office support has its own set of services, which are properly executed and taken care of by the Cleave Global executives. These are:
Back Office Support: Services
The varied back office support services have been dealt in details for imparting a much more clear perspective. It may be noted here that we work on your server, using your software enabling you see the work done in real time.
Account Receivables
One of the series of accounting transactions, accounts receivable (A/R) or trade receivable deals with the billing of customers. They owe the money either to a person, company or an organization for goods and services provided to them. This is typically done by generating an invoice and electronically delivering to the customer who in turn pay it within an established timeframe known as credit or payment terms. Most of the time payment terms are included in this such as Net30, Net45 & Net60 denoting a time period agreed upon by the vendor and client.
Through a mere accounting transaction, the act of booking a receivable is accomplished while the process of maintaining and collecting payments on the accounts receivable subsidiary account balances can be a full time proposition.
The operators working on this function have an accounting background and completely understand the process.
Account Payables
In case of an account payable (A/P), it means a file or account containing debt amount that a person or company owes to suppliers, which hasn’t been paid. The invoice gets added to the file whenever its received which is removed once paid. We keep a track and enter all due dates etc for bills of any kind such as bills for supplies, electric bill, telephone bill, cable bill or satellite dish service, newspaper subscription etc.
Data Transcription
The data transcription work is easily executed when backed with fine and vast domain knowledge. It is marked with stringent quality commitment. Valuable services in data transcriptions with 100% security and accuracy is offered which can be as well executed as per the client’s requirements and can transcript in any specified format. Cleave Global caters to almost any industry and efficiently executes the data transcriptions.
Accounting Services
We offer accounting outsourcing services to our clients. It collaborates with the clients to deliver customized BPO solutions ranging in complexity from individual transaction-based functions. These might include accounts payable and accounts receivable, to a complete full-service accounting, which boasts of general ledger accounting.Generally, using a double entry bookkeeping method, the records of financial transactions of a business or a company are maintained. They keep a record of various accounting day books for recording things like purchase book, sales book, cash book and ledgers.
Payroll Processing
Payroll of a company is actually a series of accounting transactions that include financial record of salaries, wages, commissions, bonus, overtime pay, pay for holidays, vacations to name a few. This even includes disbursements of funds to management and employees for a particular time period. Through payroll processing method, the cumbersome procedure of marinating a company's payroll is made easy which keeps an account of al types of employees in an organization. Be it full-time, part-time, salaried exempt, salaried non-exempt, contractual labor etc. The task is made easier with Cleave Global's accounting consultants providing professional services for making a company's payroll. Most of the big companies believe nowadays in outsourcing their payroll to accounting professionals for better management. While, the payroll record is kept by the company, which is absolutely based on objective criteria including time cards/ time sheets etc. Accountants can easily perform related calculations and issue paychecks to employees on this basis while the updatations and necessary deductions in pay rates of individual employees are orderly maintained.
Data Transaction Processing
Data transaction processing is one of the key BPO services in the back office support section. It actually means extending support to increase accuracy while reducing the turnaround time. The executives provide backend support and processes voluminous transactions for its clients. The systematic approach towards quality control and service delivery greatly helps the agents/associates who process transactions and even aids in keeping up the consistence performance of the client's enterprise averages. The quality inputs provided therefore are payroll processing, account maintenance and changes, data conversion, financial statement preparation, accounts receivable management and accounts payable management. Many data transaction processing takes place, which are skillfully handled. |
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